Privacy Policy

Last Updated: 18 March 2024

Our commitment to privacy DVI is committed to protecting the privacy of our users. We want to provide a safe, secure user experience. This privacy policy applies whether you provide information to us through any DVI websites or when you purchase goods or services from us. This policy below explains what to expect from DVI when we collect the following types of information.

Visitors to this website

When someone visits we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Personal Data You Give Us

For the purposes of this Privacy Policy, references to ‘personal information’ mean any information relating to an identified or identifiable individual.

When you sign up for or use the website, you voluntarily give us certain Personal Data, including your name, professional credentials, email address, contact details or your location. You may also have elected to give us access to your contact information.

We may also collect non-Personal Data, such as your time zone or language.

Automatically Collected Data: When you use the Services, the following information is created and automatically logged in our systems:

Log Data: Information (“log data”) that your browser automatically sends whenever you visit the Site. Log data includes your Internet Protocol (“IP”) address (so we understand which country you are connecting from when you visit the Site), browser type and settings, the date and time of your request, and how you interacted with the Service.

Tracking Cookies: Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. We use cookies and similar tracking technologies to track the activity on our website and we hold certain information to improve and analyse our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Device information: Includes type of device you are using, operating system, settings, unique device identifiers, network information and other device-specific information. Information collected may depend on the type of device you use and its settings.

Usage Information: We collect information about how you use our website, such as the types of content that you view or engage with, the features you use, the actions you take, the other users you interact with and the time, frequency and duration of your activities.

Use of Data Collected

We have the following purposes and legal basis for collecting and using your personal data:

Respond to inquiries. There are forms on several pages where people can request more information about our products and services. This information collected is used to process transactions and respond with the information requested and correspond on any follow-up calls.

Data analytics. DVI collects statistical and analytical data in connection with the operation and performance of our websites, services, marketing and sales activities. The information we collect is used to evaluate the performance of our websites and services, as well as to better understand the needs of our customers and users. We may conduct research on user demographics, interests and behavior based on your personal data and other information provided to us in an ongoing effort to enhance and customize the user experience.

Service support. Your name, email address and phone number is also used to provide technical support for products and services, send responses to tickets you create and call you when products issues require our immediate attention.

Sales & Marketing communications. We may use your Personal Data to contact you in the future to tell you about services we believe will be of interest to you. If at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.

Employment applications. If you use the website to apply for employment with DVI, we will use the personal information you provide to process your application and to monitor recruitment statistics. Unless otherwise required by law, we will not disclose your personal information to a third party (for example, in connection with verifying professional references) without informing you. We may retain personal information about unsuccessful candidates after the recruitment exercise has been completed.

If we ever intend to use any of your Personal Data in any manner that is not consistent with this Privacy Policy, we will tell you of our intended use prior to, or at the time at which, we collect such information.

Data Retention

We keep your personal information for so long as is necessary in light of the purpose for which it was originally collected or until you submit a request to remove your data.

The criteria we use to determine the period of time for which your personal information may be kept include:
– The nature and type of personal information that you provide to us;
– The purpose for which you provide your personal information to us; and
– Necessary business and operational requirements to continue to supply you with the services or functionality you have requested.

We may retain your information for a longer time period until a request is submitted to have the personal data removed. You can submit this request by sending an email to

If you ask us to delete your data or to be removed from our marketing lists and we are required to fulfill your request, to keep basic data to identify you and prevent further unwanted processing.

Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers and servers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Singapore and choose to provide information to us, please note that we transfer the data, including Personal Data, to Singapore and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

DVI will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

DVI may disclose your data in the good faith belief that such action is necessary to:

– To comply with a legal obligation

– To protect and defend the rights or property of DVI

– To prevent or investigate possible wrongdoing in connection with the website

– To protect the personal safety of users of the website or the public

– To protect against legal liability

Security of Data

The security of your data is important to us. We have put in place appropriate technical and organizational measures to protect the information you provide or we collect against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We use SSL encryption on our websites via which we collect Personal Information.

While we take reasonable steps to protect your personal data, however, no Internet or email transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing your Personal Data to us via the Internet.

Third Party Service Providers

We may, from time to time, employ third party companies and individuals for dealing with certain processes necessary for the operation of the website. The providers of such services have access to certain personal data provided.

Any data used by such parties is used only to the extent required by them to perform the services that we request. Any use for other purposes is strictly prohibited.

Links to Other Sites

Our website may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Privacy Statement Changes

If we decide to change our privacy statement, we will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. If, at any time, you have questions or concerns about our privacy commitment, please feel free to email us at