Service and Maintenance
We take care of your collaboration systems, so you can take care of your business.
Submit support ticket
We are here to handhold you to maximize the efficiency and usage of your rooms
Client-centric
Solving your concern is our top priority, we promise to address your issues as fast as we can.
Proactive approach
We go beyond repairs, anticipating and preventing potential issues to ensure optimal system performance
Minimal disruption
We prioritise seamless integration and swift service to keep your business running smoothly.
Packages
Our service packages
DVI provides three (3) levels of In-Warranty and Post- Warranty, Service and Support Maintenance Agreements including on-site ‘Preventative’ and onsite ‘Remedial’ services with respect to all Audio Visual systems and equipment
Elite Maintenance Package
4-6 Hours Response Time
Preventive Support
Remedial Support
Ticketing Support
Warranty by Manufacturer
Premier Maintenance Package
Popular
2-4 Hours Response Time
Remedial Support
Preventive Support
Ticketing Support
Warranty by Manufacturer
Features
Ready for thorough assurance?
Be it a scheduled preventative review or a sudden breakdown, we deliver a comprehensive end-to-end total meeting service for the best results.
Total meeting service:
Loan Equipment and
Warranty
HQ Backup
On site AV Support
Audit Health Checks
Annual Maintenance Chart
Metrics
Still on the fence?
Productivity Surge
+61% cognitive scores1
Labour costs
1.5x reduction
Lighting Energy Savings
20-60% savings2
Employee Collaboration
5x improvement3
Collaborative spaces. Workplace tech solutions.
Join us on the journey to redefine connectivity and transform the way you work.
